Now that the iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max are in the hands of users across the globe, we’re starting to hear about some of the initial problems plaguing the two devices.
The pre-order period is over and all four flagship iPhone 12 models are out on shelves and that means we’re getting feedback from early adopters.
A lot of the feedback is good. The iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max have garnered excellent reviews and they’re worth a look if you’re in the market for a new phone this fall. They aren’t perfect though.
iPhone 12 users are complaining about a variety of issues. We haven’t heard about any widespread “gate” issues yet, but owners are complaining about issues with the software and design.
The list of iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max problems continues to grow and it will keep getting bigger as more people adopt the iPhone 12 series this fall, in 2021, and beyond.
With that in mind, we want to take you through the most important things to know, right now, about iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max problems.
This guide we’ll take you through the current state of these issues, potential fixes for problems, places to find feedback about problems, and what’s next for the devices.
iPhone 12 Problems
Activation issues always plague new iPhones so it could as no surprise to learn that some owners are dealing with them right now.
If you’re having issues activating your phone, check Apple’s System Status page. If you don’t see a green symbol next to iOS Device Activation, you’ll want to wait until it’s green and then try activating the phone again.
If it’s green and the process still isn’t working, make sure you have a SIM card inserted in your iPhone. If you’re receiving a “No Sim” or “Invalid SIM” error, you’ll want to head to this guide for assistance.
We’re also hearing about Face ID problems, issues with first and third-party applications, Exchange problems, iCloud issues, visual voicemail problems, SIM card issues, Bluetooth issues, issues with the screen, design problems, charging problems, Wi-Fi issues, issues downloading iOS beta software, sound problems, and more.
In particular, iPhone 12 and iPhone 12 Pro users are complaining about missing SMS messages and message notifications. The issues look like they are fairly widespread.
We’re also hearing about restore issues and problems with official iPhone 12 cases. Some MagSafe cases have arrived without speaker holes.
Where to Find Feedback
If you’re thinking about buying an iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, or if you already own one, you’ll want to monitor feedback from early adopters. This feedback will alert you to potential issues with the hardware and software.
We’ve also put together a list of the best reasons to, and not to, install the latest version of iOS 14 and it’s worth a look if you’re on the fence about new software.
How to Fix iPhone 12 Problems
If you run into a problem, there’s no need to panic. There’s a good chance you’ll be able to avoid taking your new device into an Apple Store or your local carrier store for assistance.
First, take a look at our list of fixes for the most common iPhone 12 problems. It will take you through fixes for common issues like broken Bluetooth and busted Wi-Fi.
If you can’t find a fix for your issue(s) in our guides, you’ll want to check Apple’s discussion forums and see if someone has a fix for your problem(s).
If you can’t find anything there, it’s time to get in touch with Apple. You can do so via the company’s support account on Twitter. You can also get in contact with Apple Support via the company’s website.
If you’d rather explain your issue in person, you should take your new phone into your local Apple Store and see if they can diagnose your problem. If you’ve got an Apple Store in your area, you’ll want to schedule a Genius Bar appointment.
Your iPhone is currently under warranty so they might offer you a replacement if the problem is serious enough.
How to Downgrade the iPhone 12’s Software
If you’re dealing with software problems on your iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, you can try downgrading to the previous version of iOS 14 if the option is available.
If you’re unfamiliar with the downgrade process our guide will walk you through everything you need to know before you make the move.
If your iPhone 12 is struggling, help is on the way.
iOS 14.3 is a milestone upgrade (x.x) which means it will bring new features, fixes, and important security patches to the iPhone 12 series.
We don’t have an iOS 14.3 release date on the calendar yet, but there’s a good chance Apple rolls it out sometime in December. If you can’t wait, join one of Apple’s beta programs.
For more on iOS 14.3, take a look at our guide.
Install iOS 14.2 for Better Security
If security is important to you, think about installing the iOS 14.2 update right away.
iOS 14.2 includes 24 security patches that will help protect you and your device from harm. You can learn more about the patches on Apple's security website.
If you're still running iOS 13, iOS 14.2 will also include iOS 14.0's security updates.
iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.
If you skipped iOS 13.7 or any older versions of iOS 13, you'll get the security patches from those updates with your iOS 14.2 update.
In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari.
For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.
With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them.
There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.
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