The colorful 6.1-inch iPhone XR has been out for more than a year now and we’re still getting a lot of feedback from those who’ve adopted Apple’s colorful flagship.
A lot of the feedback is good. The iPhone XR is cheaper than Apple’s iPhone XS and iPhone XS Max, much cheaper than Apple’s iPhone 11 and iPhone 12 models, and it can still hold its own. That said, we’re also seeing negative feedback emerge.
Some iPhone XR users are dealing with hardware problems while others are experiencing issues with the device’s operating system.
In this guide we’ll take you through the most common iPhone XR problems. We’ll also provide you with some tips and resources that will come in handy if you start noticing issues on your new phone.
iPhone XR Problems
Some iPhone XR users have had problems activating the phone at home. This is a common issue with new phones and it’s sometimes easy to fix.
If you’re unable to activate your iPhone XR, take a look at Apple’s System Status page. If the circle is anything other than green, you’ll have to wait until it’s green before trying to activate again.
If the circle is green and you still can’t activate your phone, make sure your SIM card is in properly. If you’re getting a “No Sim” or “Invalid SIM” error, head here for help.
iPhone XR users are also complaining about restore issues, issues setting up Face ID, Bluetooth problems, Wi-Fi problems, weird battery drain, Exchange problems, issues with first and third-party apps, crashes, abnormal amounts of lag, crashes, and iCloud problems.
We expect this list to grow as more people buy the iPhone XR throughout 2020.
Where to Find Feedback
If you own an iPhone XR or if you’re thinking about buying one for yourself or a loved one, you’ll want to dig into feedback from iPhone XR users.
You should also check out our mini iPhone XR iOS 14.2 review for additional feedback.
How to Fix iPhone XR Problems
If you’re dealing with issues, and your iPhone XR is running iOS 13 or an older version of iOS 14, try updating to iOS 14.2.
If you’re already on iOS 14.2 or you don’t want to upgrade just yet, take a look at our list of fixes for the most common iOS 14 problems.
If you can’t find a fix for your iPhone XR’s problem in those walkthroughs, check Apple’s discussion forums for other potential fixes.
- Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
- The device does not come with headphones or a SIM card. It does include a charger and charging cable that may be generic, in which case it will be UL or Mfi (Made for iPhone) Certified.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arms length.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
If Apple’s frontline customer service can’t find a solution for your issue, you might want to take your phone into your local Apple Store or your local carrier location. They might be able to diagnose the issue in minutes.
If you’ve got an Apple Store in your area, schedule a Genius Bar appointment. Your iPhone XR is under warranty so if the problem is serious, you might be able to get a replacement.
How to Downgrade the iPhone XR
Sometimes you’ll have the option to downgrade your iPhone XR to another version of iOS. Downgrading can have a positive impact on your device’s performance.
Apple is currently signing on previous versions of iOS 14 and that means you can move back in an effort to improve your phone’s performance.
Our guide to the iOS 14 downgrade will walk you through everything you need to know.
Apple’s confirmed a new version of iOS 14.
The company recent put iOS 14.3, a milestone upgrade (x.x), into beta testing and the software will bring new features, fixes, and important security patches to the iPhone XR.
We don’t have an official iOS 14.3 release date, but there’s a good chance Apple rolls the software out in December. If you can’t wait, join one of Apple’s beta programs.
For more on iOS 14.3, take a look at our guide.
Install iOS 14.2 for Better Security
If security is important to you, think about installing the iOS 14.2 update right away.
iOS 14.2 includes 24 security patches that will help protect you and your device from harm. You can learn more about the patches on Apple's security website.
If you're still running iOS 13, iOS 14.2 will also include iOS 14.0's security updates.
iOS 14.0 brought 11 new security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's website.
If you skipped iOS 13.7 or any older versions of iOS 13, you'll get the security patches from those updates with your iOS 14.2 update.
In addition to those patches, iOS 14 comes with some security and privacy upgrades including improvements to Home/HomeKit and Safari.
For instance in Safari, you can now tap the Privacy Report button to better understand how websites handle your privacy.
With iOS 14 on board you can now get information on the App Store that will help you understand the privacy practices of apps before you download them.
There is also a new recording indicator that will appear at the top of your screen whenever an app is using your microphone or camera. You can see if an app has used them recently in Control Center.
Last update on 2020-11-17. This post may contain affiliate links. Click here to read our disclosure policy for more details. Images via Amazon API
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